{"id":20001,"date":"2020-03-19T14:37:39","date_gmt":"2020-03-19T13:37:39","guid":{"rendered":"https:\/\/www.caa.cz\/?post_type=ufaq&#038;p=20001"},"modified":"2020-03-19T14:37:41","modified_gmt":"2020-03-19T13:37:41","slug":"letecky-dopravce-me-informoval-o-zruseni-letu-dale-vsak-nekomunikuje-na-co-mam-narok-jak-mam-postupovat","status":"publish","type":"ufaq","link":"https:\/\/www.caa.gov.cz\/en\/ufaqs\/letecky-dopravce-me-informoval-o-zruseni-letu-dale-vsak-nekomunikuje-na-co-mam-narok-jak-mam-postupovat\/","title":{"rendered":"Leteck\u00fd dopravce m\u011b informoval o zru\u0161en\u00ed letu, d\u00e1le v\u0161ak nekomunikuje. Na co m\u00e1m n\u00e1rok? Jak m\u00e1m postupovat?"},"content":{"rendered":"<style>.ewd-ufaq-post-margin-symbol span {\r\nfont-family:ewd-toggle-icon;!important;\r\n} \r\n\r\n.ewd-ufaq-post-margin-symbol span {\r\n    font-size: 15px !important;\r\n    \r\n}\r\n\r\n.ewd-ufaq-post-margin-symbol {\r\ncolor:#f0a !important;\r\nbackground-color: #ff00000 !important;\r\n}\r\n\r\n.ewd-ufaq-post-margin-symbol span {\r\ntop:5px !important;\r\nleft:10px !important;\r\nposition:relative !important;\r\n}\r\n\r\n.ufaq-faq-category-title h4 {\r\nfont-size:25px;\r\n}\r\n\r\n.ufaq-faq-title-text h3 {\r\nfont-size:20px;\r\n}<\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/en\/wp-json\/wp\/v2\/ufaq\/20001' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-20001-Qb0jTc0MOk' data-post_id='20001'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tLeteck\u00fd dopravce m\u011b informoval o zru\u0161en\u00ed letu, d\u00e1le v\u0161ak nekomunikuje. Na co m\u00e1m n\u00e1rok? Jak m\u00e1m postupovat?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>V\u00a0p\u0159\u00edpad\u011b, \u017ee do\u0161lo ke zru\u0161en\u00ed letu, kter\u00fd m\u011bl prob\u011bhnout v\u00a0dob\u011b vyhl\u00e1\u0161en\u00e9ho nouzov\u00e9ho stavu v\u00a0\u010cesk\u00e9 republice, m\u00e1te n\u00e1rok na vr\u00e1cen\u00ed po\u0159izovac\u00ed ceny letenky. Z\u00e1kaznick\u00e9 linky leteck\u00fdch dopravc\u016f jsou moment\u00e1ln\u011b obt\u00ed\u017en\u011b dostupn\u00e9 a komunikace mezi cestuj\u00edc\u00edmi a leteck\u00fdmi dopravci neprob\u00edh\u00e1 optim\u00e1ln\u011b. Doporu\u010dujeme V\u00e1m v\u0161ak vy\u010dkat do doby alespo\u0148 \u010d\u00e1ste\u010dn\u00e9 stabilizace cel\u00e9 situace a pot\u00e9 kontaktovat leteck\u00e9ho dopravce. V\u00e1\u0161 n\u00e1rok na vr\u00e1cen\u00ed po\u0159izovac\u00ed ceny letenky je t\u0159eba u dopravce uplatnit ve lh\u016ft\u011b 6 m\u011bs\u00edc\u016f ode dne pl\u00e1novan\u00e9ho data odletu. Teprve pokud se V\u00e1m leteck\u00fd dopravce neozve nebo pokud V\u00e1m neuhrad\u00ed po\u0159izovac\u00ed cenu letenky v\u00a0pr\u016fb\u011bhu 2 m\u011bs\u00edc\u016f ode dne, kdy jste sv\u016fj n\u00e1rok u dopravce uplatnili, je mo\u017en\u00e9 obr\u00e1tit se na \u00da\u0159ad pro civiln\u00ed letectv\u00ed. N\u00e1rok na n\u00e1hradu \u0161kody ve smyslu pau\u0161alizovan\u00e9 \u010d\u00e1stky stanoven\u00e9 \u010dl. 7 na\u0159\u00edzen\u00ed (ES) \u010d. 261\/2004 v\u0161ak v\u00a0d\u016fsledku existence mimo\u0159\u00e1dn\u00e9 okolnosti, kter\u00e1 ke zru\u0161en\u00ed letu vedla, cestuj\u00edc\u00edm nevznik\u00e1. Z\u00e1rove\u0148 je cestuj\u00edc\u00edm umo\u017en\u011bno se v\u00a0kter\u00e9koliv f\u00e1zi obr\u00e1tit na v\u011bcn\u011b a m\u00edstn\u011b p\u0159\u00edslu\u0161n\u00fd soud.<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A Leteck\u00fd dopravce m\u011b informoval o zru\u0161en\u00ed letu, d\u00e1le v\u0161ak nekomunikuje. Na co m\u00e1m n\u00e1rok? Jak m\u00e1m postupovat? V\u00a0p\u0159\u00edpad\u011b, \u017ee do\u0161lo ke zru\u0161en\u00ed letu, kter\u00fd m\u011bl prob\u011bhnout v\u00a0dob\u011b vyhl\u00e1\u0161en\u00e9ho nouzov\u00e9ho stavu v\u00a0\u010cesk\u00e9 republice, m\u00e1te n\u00e1rok na vr\u00e1cen\u00ed po\u0159izovac\u00ed ceny letenky. Z\u00e1kaznick\u00e9 linky leteck\u00fdch dopravc\u016f jsou moment\u00e1ln\u011b obt\u00ed\u017en\u011b dostupn\u00e9 a komunikace mezi cestuj\u00edc\u00edmi a leteck\u00fdmi dopravci [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[774],"ufaq-tag":[],"class_list":["post-20001","ufaq","type-ufaq","status-publish","hentry","ufaq-category-verejnost"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Leteck\u00fd dopravce m\u011b informoval o zru\u0161en\u00ed letu, d\u00e1le v\u0161ak nekomunikuje. Na co m\u00e1m n\u00e1rok? Jak m\u00e1m postupovat? - Civil Aviation Authority of the Czech Republic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.caa.gov.cz\/ufaqs\/letecky-dopravce-me-informoval-o-zruseni-letu-dale-vsak-nekomunikuje-na-co-mam-narok-jak-mam-postupovat\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Leteck\u00fd dopravce m\u011b informoval o zru\u0161en\u00ed letu, d\u00e1le v\u0161ak nekomunikuje. Na co m\u00e1m n\u00e1rok? Jak m\u00e1m postupovat? - Civil Aviation Authority of the Czech Republic\" \/>\n<meta property=\"og:description\" content=\"A Leteck\u00fd dopravce m\u011b informoval o zru\u0161en\u00ed letu, d\u00e1le v\u0161ak nekomunikuje. Na co m\u00e1m n\u00e1rok? Jak m\u00e1m postupovat? 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